Technical Support

webinar Participation Overview

To participate in webinars, the basic equipment is:

  • Internet access
  • Computer with a current Web-browser, a sound card, and speakers
  • Telephone

The following are optional, but may enhance your webinar experience:

  • Microphone
  • Data projector (for groups)
Set Up Process

You will receive set up and log in instructions after you register. These will be sent to the e-mail address used on the registration form.

TEST Your system

Once you receive the instructions, it's a good idea to test the computer you will use to view the event beforehand. You may be asked to download and install software. Doing this prior to the event ensures that you will be ready to enjoy a seamless webinar experience.

For More Assistance

If you were expecting communication from us and did not receive it, please check your junk mail folder. Be sure that and are on your safe senders list.

See our ON24 Event Help Guide for software requirements and frequently asked questions.

For further assistance contact Distance Learning Technical Support or call (202) 785-6940.